DelTrackeroo

Support

We're here to help you get the most out of DelTrackeroo.

Getting Started

DelTrackeroo is a delivery management app for drivers. Your manager will set up your account and assign deliveries to you. Once your account is created, you can log in using your mobile phone number and the OTP code sent via SMS.

Common Questions

How do I log in?

Enter your registered mobile phone number on the login screen. You'll receive a one-time password (OTP) via SMS. Enter that code to access the app.

I'm not receiving my OTP code

Make sure you're entering the correct mobile number registered by your manager. Check that your phone has signal and can receive SMS. If the problem persists, contact your manager to verify your registered number.

How do I start my shift?

On the main deliveries screen, tap the "Start Shift" button. This begins tracking your shift time and enables GPS location updates so your manager can monitor your route.

How do I complete a delivery?

Tap on a delivery from your list, then tap "Complete Delivery." You can take a photo as proof of delivery using your camera. The delivery will be marked as completed and your manager will be notified.

Why does the app need my location?

During an active shift, DelTrackeroo shares your GPS location with your manager so they can track delivery progress in real time. Location is only tracked while your shift is active and the app is open — never in the background.

How do I end my shift?

Tap the "End Shift" button on the main deliveries screen. This stops location tracking and records your shift hours.

Contact Support

If you need help with the app, have questions about your account, or want to request data deletion, you can reach us directly:

Email Support

accounts@patricksbreads.com.au

We aim to respond within 1 business day.

Our support team can help with:


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