DelTrackeroo

Delete Your Account & Data

How to request deletion of your DelTrackeroo driver account and associated data.

How Driver Accounts Work

DelTrackeroo is a workforce app used by drivers of Patrick's Continental Breads in the Sydney and Canberra regions. Driver accounts are not self-registered — they are created and managed by the admin team at Patrick's Continental Breads. There is no public sign-up flow inside the app.

How to Request Deletion

To request deletion of your driver account and associated data, please email us:

Email

accounts@patricksbreads.com.au

Please include the mobile phone number associated with your driver account and a short note confirming you are the account holder so we can verify the request.

You can also raise the request directly with your manager at Patrick's Continental Breads. The same support email is listed on our Support page.

What Data Is Deleted

When we action your deletion request, the following data tied to your driver account is permanently removed:

Your driver profile (name, default round assignment)
Your mobile phone number
OTP verification codes issued to your number
Biometric token references stored against your account on our servers (your device-side Face ID / Touch ID data is held by iOS or Android and never reaches our servers — disabling biometric login in the app or uninstalling the app removes the device-side token)
GPS location history attributed to you
Shift records attributed to you (start and end times)
Driver activity logs you have submitted (descriptions, photos, GPS points)
Proof-of-delivery photos you have uploaded

What May Be Retained

For legitimate business and legal reasons, some delivery-related records may be retained in an anonymised form (i.e. with your personal identifiers removed):

Delivery completion records — the fact that a delivery to a given customer address was completed on a given date, with the driver identifier removed, may be retained as a business record of work performed for the customer.
Financial and tax records — where shift or delivery records form part of payroll or tax records, they may be retained for the period required by Australian law (generally up to 7 years) before being deleted.

Anonymised records cannot be linked back to you personally.

How Long It Takes

We aim to acknowledge deletion requests within 1 business day and to complete the deletion within 30 days of the request being received and verified. If your request is part of a larger payroll cut-off, we will let you know and confirm the final deletion date.

Questions

If you have any questions about this process, see our Privacy Policy or contact us at accounts@patricksbreads.com.au.